Cookie Policy
Last updated: 31 July 2026
This Cookie Policy explains how Blacksharq Technologies Private Limited ("we", "us") uses cookies and similar technologies on CullQ (app.cullq.com) and related sites.
For how we handle personal data more broadly, see our Privacy Policy.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help sites remember your preferences, keep you signed in, and operate securely.
We also use local storage for theme preferences (light/dark mode), which stays on your device and is not sent to our servers.
2. Cookies we use
Strictly necessary cookies
These cookies are required for the Service to function. They cannot be switched off in our systems.
| Cookie / technology | Provider | Purpose | Duration |
|---|---|---|---|
| Cognito session tokens | AWS Cognito | Keep you signed in to your CullQ account | Session / up to 30 days (per Cognito settings) |
| Meta / Facebook cookies | Meta | WhatsApp Business embedded signup and connection flow | Per Meta's policy |
| Theme preference (local storage) | CullQ | Remember light or dark mode | Until cleared |
Analytics cookies
We use or plan to use Google Analytics (or similar analytics services) to understand how visitors and users interact with our websites and the Service — for example, page views, navigation paths, and feature usage. Analytics cookies help us improve the product.
| Cookie / technology | Provider | Purpose | Duration |
|---|---|---|---|
Google Analytics (_ga, _gid, and related) | Measure site and product usage | Up to 2 years (per Google's policy) |
Google may process data in the United States or other countries. See Google's Privacy Policy for details. You can opt out of Google Analytics using Google's opt-out browser add-on or your browser's cookie controls.
Consent before activation. We will implement a cookie consent mechanism (banner or equivalent) before enabling non-essential analytics cookies in jurisdictions that require consent (e.g. EU/UK). Until that mechanism is live, we will limit analytics to what is permitted without consent under applicable law.
We do not use advertising or cross-context behavioural advertising cookies.
Meta embedded signup
When you connect a WhatsApp Business Account, Meta's embedded signup may set cookies (cookie: true in the connection flow). These are controlled by Meta. See Meta's Cookie Policy.
3. How to control cookies
- Browser settings: Most browsers let you block or delete cookies. Blocking strictly necessary cookies may prevent you from signing in or connecting WhatsApp.
- Google Analytics: Use Google's opt-out add-on or block analytics cookies in your browser.
- Meta: Manage Meta-related cookies through your Facebook account settings and browser controls.
- Sign out: Signing out of CullQ clears your session cookies.
- Marketing opt-out: For marketing emails (not cookies), see our Privacy Policy.
4. Contact
Questions about cookies: privacy@cullq.com
Blacksharq Technologies Private Limited
PLOT NO 56/30, BLOCK-C, SECTOR-62, NOIDA, DISTT-GAUTAM BUDH NAGAR,
UTTAR PRADESH – 201301, India
CIN: U62013UP2025PTC235257 · GSTIN: 09AAOCB0583C1ZP
Grievance Officer: Archit Jain, Director — privacy@cullq.com
Website: cullq.com